RebateHub, a leading VEU-accredited provider focused on delivering smarter energy rebate solutions, was rapidly expanding its Apple device footprint. As a security-conscious organisation operating in a heavily regulated environment, RebateHub needed a robust, user-friendly, and standards-compliant device management platform.
As an established Managed Services Provider (MSP), Distinct stepped in to create a tailored Mobile Device Management (MDM) solution using our specialised approach—adapted specifically for Apple devices. The result: seamless patch management, improved compliance with the Australian Government’s Essential 8 framework, and a secure, efficient workflow across RebateHub’s macOS & iOS environment.

As RebateHub continued to scale, so did their demands for consistent security controls and minimal disruption to end users on Mac and iOS devices. They faced several key issues:

• Patch Management Gaps
  Traditional MDM solutions often don't fully address Apple patching challenges, leaving potential vulnerabilities and compliance concerns.
• Essential 8 Compliance
  Meeting the Australian Government's Essential 8 cybersecurity guidelines—especially around application whitelisting, secure configurations, and regular patching—was growing increasingly complex.
• Scalability & User Experience
  RebateHub required a management platform that could keep pace with their fast growth, minimising IT overhead and ensuring a seamless user experience.

Leveraging our expertise in secure, cloud-based systems and Apple device management, Distinct created a holistic strategy to meet RebateHub's needs.

• Customised MDM Integration
  • We combined our existing Microsoft tech stack with Apple Business Manager to create a seamless administrative experience.
  • This allowed new devices to be quickly onboarded with minimal end-user input.
• Streamlined Patch Management
  • A major focus was automating macOS and iOS updates to address one of the most common pain points: timely software patching.
  • We implemented structured and automated patch schedules, reducing manual interventions and risk exposure.
• Essential 8 Compliance & Security Hardening
  • Our team aligned RebateHub's security practices with the Essential 8 controls—covering application whitelisting, patching, configuration, and privilege management.
  • Distinct enforced encryption standards on all endpoints, maintained secure configuration settings, and ensured privileged access was tightly controlled and monitored.
• Scalable & User-Centric Approach
  • The user-centric design minimised disruptions, leading to a smooth experience on Apple devices.
  • Remote troubleshooting and support were simplified, significantly cutting ticket resolution times.

• Enhanced Security & Compliance
  RebateHub now aligns more closely with Essential 8 standards, reducing cybersecurity exposure and fulfilling key government requirements.
• Automated Patching Success
  Regular software patch updates on macOS and iOS devices proceed seamlessly, eliminating the manual overhead previously needed to track, enforce and authenticate updates.
• Reduced IT Overhead
  With automated onboarding and robust remote support, Distinct resources can concentrate on innovation rather than device administration.

By customising our MDM platform specifically for Apple devices, Distinct delivered a secure, user-friendly, and scalable solution that addressed RebateHub’s pressing challenges. From automated patch management to comprehensive compliance measures, our approach helped RebateHub maximise macOS & iOS performance—freeing them to continue innovating in the energy upgrades market.

If you’d like to learn more about how Distinct can strengthen your Apple or multi-platform environment with seamless MDM and improved cybersecurity, contact us today. We’ll help you convert Apple device challenges into streamlined, secure operations.